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HIGH

CVE-2025-71421

UVdesk core-framework before 1.1.7 Privilege Escalation via editAgent

CVSS v3

7.2

HIGH

EPSS Score

0.4 %

exploit probability, as of 2026-09-28

CISA KEV

No

known exploited

Exploitation

—

SSVC status

Description

UVdesk core-framework before 1.1.7 contains an improper privilege management vulnerability in the editAgent endpoint that allows agents with agent-management privilege to escalate their own role to administrator. Attackers can submit their own account identifier with a role parameter set to ROLE_ADMIN to gain full administrative control over agents, tickets, and mail configuration.

Technical details

Published
2026-09-21
Last Modified
2026-09-22

Frequently asked questions

What is CVE-2025-71421?

UVdesk core-framework before 1.1.7 contains an improper privilege management vulnerability in the editAgent endpoint that allows agents with agent-management privilege to escalate their own role to administrator. Attackers can submit their own account identifier with a role parameter set to ROLE_ADMIN to gain full administrative control over agents, tickets, and mail configuration.

Is CVE-2025-71421 actively exploited?

Active exploitation of CVE-2025-71421 has not been confirmed. Its EPSS score was 0.4% on 2026-09-28, the estimated probability of exploitation in the next 30 days.

What is the CVSS score for CVE-2025-71421?

CVE-2025-71421 has a CVSS v3 base score of 7.2 (HIGH severity).

Is CVE-2025-71421 affecting your environment?

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