CVE-2024-57728
CVSS v3
7.2
HIGH
EPSS Score
1.0 %
exploit probability
CISA KEV
Yes
known exploited
Exploitation
—
SSVC status
Description
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
CISA Known Exploited Vulnerability
- Date Added
- 2026-04-24
- Patch Due Date
- 2026-05-08
- Ransomware Use
- Unknown
Technical details
- Published
- 2025-01-15
Frequently asked questions
What is CVE-2024-57728?
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Is CVE-2024-57728 actively exploited?
Yes. CVE-2024-57728 is on the CISA Known Exploited Vulnerabilities (KEV) catalog, meaning it has been confirmed as actively exploited in the wild. CISA requires federal agencies to patch by 2026-05-08.
What is the CVSS score for CVE-2024-57728?
CVE-2024-57728 has a CVSS v3 base score of 7.2 (HIGH severity).
Is CVE-2024-57728 affecting your environment?
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