HIGH CISA KEV

CVE-2024-57728

CVSS v3

7.2

HIGH

EPSS Score

1.0%

exploit probability

CISA KEV

Yes

known exploited

Exploitation

SSVC status

Description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

CISA Known Exploited Vulnerability

Date Added
4/24/2026
Patch Due Date
5/8/2026
Ransomware Use
Unknown

Technical details

Published
1/15/2025

Frequently asked questions

What is CVE-2024-57728?

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Is CVE-2024-57728 actively exploited?

Yes. CVE-2024-57728 is on the CISA Known Exploited Vulnerabilities (KEV) catalog, meaning it has been confirmed as actively exploited in the wild. CISA requires federal agencies to patch by 5/8/2026.

What is the CVSS score for CVE-2024-57728?

CVE-2024-57728 has a CVSS v3 base score of 7.2 (HIGH severity).

Is CVE-2024-57728 affecting your environment?

Use isMalicious to check if any of your IPs or domains are associated with this vulnerability's IOCs.