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HIGH CISA KEV

CVE-2024-57728

CVSS v3

7.2

HIGH

EPSS Score

64.7 %

exploit probability, as of 2026-10-19

CISA KEV

Yes

known exploited

Exploitation

—

SSVC status

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Affected and fixed versions

Neither OSV.dev nor the vendor advisories we read list affected versions for CVE-2024-57728 yet.

Full record on NVD

Description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

CISA Known Exploited Vulnerability

Date Added
2026-04-24
Patch Due Date
2026-05-08
Ransomware Use
Unknown

Technical details

Published
2025-01-15

Frequently asked questions

What is CVE-2024-57728?

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Is CVE-2024-57728 actively exploited?

Yes. CVE-2024-57728 is on the CISA Known Exploited Vulnerabilities (KEV) catalog, meaning it has been confirmed as actively exploited in the wild. CISA requires federal agencies to patch by 2026-05-08.

What is the CVSS score for CVE-2024-57728?

CVE-2024-57728 has a CVSS v3 base score of 7.2 (HIGH severity).

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