CRITICAL CISA KEV

CVE-2024-57726

CVSS v3

9.9

CRITICAL

EPSS Score

0.3%

exploit probability

CISA KEV

Yes

known exploited

Exploitation

—

SSVC status

Description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

CISA Known Exploited Vulnerability

Date Added
4/24/2026
Patch Due Date
5/8/2026
Ransomware Use
Unknown

Technical details

Published
1/15/2025

Frequently asked questions

What is CVE-2024-57726?

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Is CVE-2024-57726 actively exploited?

Yes. CVE-2024-57726 is on the CISA Known Exploited Vulnerabilities (KEV) catalog, meaning it has been confirmed as actively exploited in the wild. CISA requires federal agencies to patch by 5/8/2026.

What is the CVSS score for CVE-2024-57726?

CVE-2024-57726 has a CVSS v3 base score of 9.9 (CRITICAL severity).

Is CVE-2024-57726 affecting your environment?

Use isMalicious to check if any of your IPs or domains are associated with this vulnerability's IOCs.

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