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HIGH CISA KEV

CVE-2024-57727

CVSS v3

7.5

HIGH

EPSS Score

94.0 %

exploit probability

CISA KEV

Yes

known exploited

Exploitation

SSVC status

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

CISA Known Exploited Vulnerability

Date Added
2025-02-13
Patch Due Date
2025-03-06
Ransomware Use
Known

Technical details

Published
2025-01-15

Frequently asked questions

What is CVE-2024-57727?

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Is CVE-2024-57727 actively exploited?

Yes. CVE-2024-57727 is on the CISA Known Exploited Vulnerabilities (KEV) catalog, meaning it has been confirmed as actively exploited in the wild. CISA requires federal agencies to patch by 3/6/2025.

What is the CVSS score for CVE-2024-57727?

CVE-2024-57727 has a CVSS v3 base score of 7.5 (HIGH severity).

Is CVE-2024-57727 affecting your environment?

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