Skip to main content
No exploitation reportedAwaiting NVD analysis

CVE-2026-114630

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.8 - Unauthenticated Arbitrary File Deletion via 'ticket_attachment_path' Parameter

No exploitation reported by the sources we read.

  • Published2026-11-06
  • WeaknessCWE-22

Am I affected?

With a domain, we read the version its public headers and pages expose. A distribution build can carry the fix under an older number.

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the factory_reset function in all versions up to, and including, 3.3.8 This makes it possible for unauthenticated attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). This vulnerability is exploitable via a two-step chain: an unauthenticated attacker first stores an arbitrary ticket_attachment_path value by submitting a ticket through the nopriv eh_crm_new_ticket_post AJAX endpoint (whose nonce is publicly exposed via the [wsdesk_support] shortcode), then triggers the factory_reset routine via a GET request to wp-admin/admin.php?page=wsdesk_factory_reset, which is guarded only by is_admin() — a request-type check — rather than a capability check, causing unlink() to be called on the attacker-supplied path.

Timeline

dates in UTC
  1. 2026-11-0611:17CVE publishedCNA

Versions per branch

Products declared by the CNA

As Wordfence, the CNA that assigned this CVE, declared them in the CVE record; versions as written. NVD lists no product for this CVE yet: this is the only product data so far.

  • elextensions ELEX WordPress HelpDesk & Customer Ticketing Systemother versions: not affected
    Affected
    • ≤ 3.3.8no fix statedsemver

Source: the CNA record (CVE Program), © The MITRE Corporation,CVE Terms of UseCVE recordupdated 2026-11-06

Neither OSV.dev nor the vendor advisories we read list affected versions for CVE-2026-114630 yet.

Full record on NVD

Fix

No fix published by the sources we read yet. NVD record

Detection

Nuclei template
none so far
ProjectDiscovery
Exploit-DB
no entry
Exploit-DB
Metasploit modules
none listed
Metasploit Framework

Sources

  • NVDCVE record2026-11-06
  • CNACVSS 3.19.12026-11-06
  • CNAweakness (CWE)CWE-222026-11-06

Technical details

CVSS v3 Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:H
Published
2026-11-06

Frequently asked questions

What is CVE-2026-114630?

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the factory_reset function in all versions up to, and including, 3.3.8 This makes it possible for unauthenticated attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). This vulnerability is exploitable via a two-step chain: an unauthenticated attacker first stores an arbitrary ticket_attachment_path value by submitting a ticket through the nopriv eh_crm_new_ticket_post AJAX endpoint (whose nonce is publicly exposed via the [wsdesk_support] shortcode), then triggers the factory_reset routine via a GET request to wp-admin/admin.php?page=wsdesk_factory_reset, which is guarded only by is_admin() — a request-type check — rather than a capability check, causing unlink() to be called on the attacker-supplied path.

Is CVE-2026-114630 actively exploited?

Active exploitation of CVE-2026-114630 has not been confirmed.

What is the CVSS score for CVE-2026-114630?

CVE-2026-114630 has a CVSS v3 base score of 9.1 (CRITICAL severity), with vector string CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:H.

Hear about the next vulnerability in your software

Surveillance reads the versions in your stack — a domain, a lockfile or a list — checks each CVE against the ranges its sources publish, and alerts you when one you run is exploited or enters CISA KEV. A version it cannot read stays « version not verified ».

Get alerts for this productCISA KEV additions, November 2026Search CVEs

No credit card required · No monthly cap on website lookups · 250 API requests/month

Go further

Related vulnerabilities

Same product first, then the same vendor advisory and the same publication week.

Back to CVE Database

Sources for this record