CVE-2024-29185
CVSS v3
9
CRITICAL
EPSS Score
1.7 %
exploit probability, as of 2026-09-25
CISA KEV
No
known exploited
Exploitation
—
SSVC status
Description
FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.
Technical details
- Published
- 2024-03-22
Frequently asked questions
What is CVE-2024-29185?
FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.
Is CVE-2024-29185 actively exploited?
Active exploitation of CVE-2024-29185 has not been confirmed. Its EPSS score was 1.7% on 2026-09-25, the estimated probability of exploitation in the next 30 days.
What is the CVSS score for CVE-2024-29185?
CVE-2024-29185 has a CVSS v3 base score of 9 (CRITICAL severity).
Is CVE-2024-29185 affecting your environment?
Use isMalicious to check if any of your IPs or domains are associated with this vulnerability's IOCs.
No credit card required · 500 free checks/month · Free API key
Other 2024 vulnerabilities worth triaging
Ranked by exploit probability (EPSS).