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No exploitation reportedFix available

CVE-2020-11465

No exploitation reported by the sources we read.

  • Published2020-04-01
  • Fixed in2019.8.0
  • WeaknessCWE-862

Am I affected?

With a domain, we read the version its public headers and pages expose. A distribution build can carry the fix under an older number.

Description

An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.

Timeline

dates in UTC
  1. 2020-04-0121:15CVE publishedNVD

Versions per branch

NVD
Deskpro
BranchAffectedFixed in
2019.8< 2019.8.02019.8.0

as publishedRanges as NVD and OSV publish them; a distribution’s build can be fixed under an older number.

Fix

  1. Update Deskpro to 2019.8.0

Advisories and patches

Detection

Nuclei template
none so far
ProjectDiscovery
Exploit-DB
no entry
Exploit-DB
Proof of concept
Metasploit modules
none listed
Metasploit Framework

Sources

  • NVDCVSS 3.18.8read 2026-10-23
  • CNACVSS 3.08.8known since 2026-10-23
  • NVDCVSS 2.06.5read 2026-10-23
  • NVDweakness (CWE)CWE-862read 2026-10-23
  • FIRST EPSSEPSS score1.9 %2026-11-08
  • GitHub Advisoriesadvisory—

Identifiers

Technical details

CVSS v3 Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Published
2020-04-01
Last Modified
2026-06-17
NVD status
Modified
GitHub Advisory
GHSA-2j38-pmwm-2h3f

Frequently asked questions

What is CVE-2020-11465?

An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.

Is CVE-2020-11465 actively exploited?

Active exploitation of CVE-2020-11465 has not been confirmed. Its EPSS score was 1.9% on 2026-11-08, the estimated probability of exploitation in the next 30 days.

What is the CVSS score for CVE-2020-11465?

CVE-2020-11465 has a CVSS v3 base score of 8.8 (HIGH severity), with vector string CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H.

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