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CRITICAL

CVE-2019-16948

CVSS v3

9.8

CRITICAL

EPSS Score

1.3 %

exploit probability, as of 2026-09-25

CISA KEV

No

known exploited

Exploitation

—

SSVC status

Description

An SSRF issue was discovered in Enghouse Web Chat 6.1.300.31. In any POST request, one can replace the port number at WebServiceLocation=http://localhost:8085/UCWebServices/ with a range of ports to determine what is visible on the internal network (as opposed to what general web traffic would see on the product's host). The response from open ports is different than from closed ports. The product does not allow one to change the protocol: anything except http(s) will throw an error; however, it is the type of error that allows one to determine if a port is open or not.

Technical details

Published
2019-11-13

Frequently asked questions

What is CVE-2019-16948?

An SSRF issue was discovered in Enghouse Web Chat 6.1.300.31. In any POST request, one can replace the port number at WebServiceLocation=http://localhost:8085/UCWebServices/ with a range of ports to determine what is visible on the internal network (as opposed to what general web traffic would see on the product's host). The response from open ports is different than from closed ports. The product does not allow one to change the protocol: anything except http(s) will throw an error; however, it is the type of error that allows one to determine if a port is open or not.

Is CVE-2019-16948 actively exploited?

Active exploitation of CVE-2019-16948 has not been confirmed. Its EPSS score was 1.3% on 2026-09-25, the estimated probability of exploitation in the next 30 days.

What is the CVSS score for CVE-2019-16948?

CVE-2019-16948 has a CVSS v3 base score of 9.8 (CRITICAL severity).

Is CVE-2019-16948 affecting your environment?

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