CVE-2024-28986
CRITICAL CISA KEVCVSS v3
9.8
CRITICAL
EPSS Score
—
exploit probability
CISA KEV
Yes
known exploited
Exploitation
—
SSVC status
Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
CISA Known Exploited Vulnerability
- Date Added
- 8/15/2024
- Patch Due Date
- 9/5/2024
- Required Action
- Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Technical Details
- CVSS v3 Vector
- 3.1
- Published
- 8/13/2024
- Last Modified
- 10/27/2025
Frequently Asked Questions
What is CVE-2024-28986?
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Is CVE-2024-28986 actively exploited?
Yes. CVE-2024-28986 is on the CISA Known Exploited Vulnerabilities (KEV) catalog, meaning it has been confirmed as actively exploited in the wild. CISA requires federal agencies to patch by 9/5/2024.
What is the CVSS score for CVE-2024-28986?
CVE-2024-28986 has a CVSS v3 base score of 9.8 (CRITICAL severity), with vector string 3.1.
Is CVE-2024-28986 affecting your environment?
Use isMalicious to check if any of your IPs or domains are associated with this vulnerability's IOCs.